Welcome to Zarwa Store (also referred to as “we”, “us”, “our”). These Terms of Use (“Terms”) govern your access to and use of the website zarwa.store (the “Site”) and any related services provided by us. By using the Site, you agree to be bound by these Terms.

Please read carefully before using our services.

1. Acceptance of Terms

By accessing or using our Site, you confirm that you have read, understood, and agree to abide by these Terms, along with our Privacy Policy and Return & Refund Policy, which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must discontinue using the Site immediately.

2. Eligibility & Account Registration

You must be at least 18 years old (or have legal capacity in your jurisdiction) to use this Site.

To make purchases or use certain features of the Site, you may need to register an account. You agree to provide accurate, current, and complete information during registration, and to keep your account information up to date.

You are responsible for maintaining the confidentiality of your account credentials (e.g. password). You agree to notify us immediately if you suspect any unauthorized use of your account.

We reserve the right to suspend, restrict, or terminate your account if we believe you have violated these Terms or for any reason at our discretion.

3. Products, Orders & Payments

Although we operate under a dropshipping business model, all products offered on the Site are sold by us to you.

We make reasonable efforts to show accurate product images, descriptions, and prices. However, we do not guarantee they are error-free. We reserve the right to correct mistakes, modify or discontinue products, and adjust prices.

When you place an order, you authorize us to charge your selected payment method for the total amount, including shipping, duties, and applicable taxes.

We reserve the right to refuse or cancel orders in whole or in part for any reason, including but not limited to stock unavailability, errors in pricing, or suspicion of fraud.

4. Shipping & Delivery

We will ship the product(s) to the address you provide at checkout. Please ensure accuracy.

Delivery times may vary depending on your location, supplier processing, customs procedures, and carrier efficiency. All delivery dates provided are estimates, not guarantees.

Once your order is shipped, we will send you confirmation and tracking information (where available). After dispatch, delays caused by logistics partners, customs, or external factors are beyond our control.

5. Return, Refund & Cancellation

You may cancel your order before it is dispatched. Once dispatched, cancellations may not be possible.

If you receive a defective, damaged, or incorrect product, you must contact us within 7 days of delivery to request return or exchange.

Returned items must be unused, in original condition and packaging. Once we receive and inspect the returned item, we will issue refunds or replacements as per our Return & Refund Policy.

6. Intellectual Property & Content

All content on this Site  including text, images, graphics, logos, and software  is our exclusive property or licensed to us, protected by copyright, trademarks, and other intellectual property laws.

You may not reproduce, modify, distribute, transmit, or otherwise exploit any part of the Site or its content without our prior written permission.

7. Prohibited Use

  • You must not use the Site to:

    • Violate any applicable laws or regulations
    • Infringe the rights of others
    • Transmit harmful or malicious code or viruses
    • Interfere with or disrupt the operation of the Site or servers
    • Attempt to gain unauthorized access to other accounts or systems
    • Use automated tools (bots, scrapers) to access or extract content
    • Impersonate another person or misrepresent your affiliation

8. Disclaimers & Limitation of Liability

The Site and services are provided “as is” and “as available.” We make no warranties, whether express or implied, regarding availability, accuracy, or fitness for a particular purpose.

To the fullest extent permitted by law, we (and our directors, officers, employees, agents) will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Site.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site is limited to the amount you have paid us in the past 12 months (if any

9. Indemnification

    • Your use of the Site

       

    • Violation of these Terms

       

    • Violation of rights of third parties

       

    • Your negligent or wrongful acts

10. Modifications to Terms & Services

We may modify, suspend, or discontinue parts of the Site or its services at any time, with or without notice.

We may update these Terms periodically. Changes are effective immediately upon posting. Your continued use of the Site means you accept those changes.

11. Governing Law & Dispute Resolution

 These Terms are governed by the laws of [Specify: UAE / KSA whichever is your primary jurisdiction].

 Any dispute, claim or controversy arising out of or relating to these Terms or the Site shall be resolved exclusively in the courts of [appropriate city in UAE or KSA, e.g. Dubai, Riyadh].

12. Severability & Waiver

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed, and the remaining provisions shall remain in full force and effect.

 Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right in the future.

Become a part
of our big business

What can we offer?

We are firm believers that life's conveniences, joys, and kindness should be easily attainable. Hence, the quest for these should be swift, user-friendly, and delightful. At Woodmart, our commitment goes beyond selling home appliances, electronics, jewelry, or wine.

A huge number of customers

Our site is visited by more than 3 million unique users per day, each of whom is a declared buyer of your products

Participation in promotional mailings

Add your products to promotional mailings to significantly increase the number of orders

Advertising your products on the Internet

Increase your online sales with advertising. Place online ads that will drive even more users to your products

Integration with your system

Work through the seller's personal account or through the API

How to Start Selling

1.

Fill out the application

Tell us about yourself. We will contact you to discuss our cooperation in more detail

2.

Prepare a price list of goods

Create an XML catalog of your products for publication on our website

3.

Sign the contract

Submit all the necessary documents and sign the contract using EDP

4.

Start selling

Place orders and receive payment from customers in a convenient way for you